Recover more debt, treating people well and sticking to the script.
Agents that remind customers before the due date, call every overdue account, negotiate within your policy and follow up on every promise to pay. Thousands of customers at once, within the hours you set and always in the same tone.
What's holding back your recovery today.
Your team can't get to every account, and every day that passes makes the debt harder to collect.
Accounts that never get a call
With thousands of overdue accounts and a limited team, only some get worked. The rest wait, and every day they get harder to recover.
It calls every account at once, from the first day past due.
Calls at the worst time
Calls go out when nobody answers, and there's no second attempt.
It combines calls and WhatsApp, and retries at other times until it makes contact.
Risk on every call
A tired agent goes off script, pushes too hard or calls outside allowed hours, and the complaint follows.
Every call follows your script and your policy, within your allowed hours, and gets audited.
Promises to pay that get forgotten
The customer promises to pay on Friday, Friday comes and goes, and nobody calls back.
A reminder before the date and a call if they don't pay, without anyone having to note it down.
Collect before the account goes overdue.
Three days before the due date, the agent sends a WhatsApp with the amount and the payment link or reference. It answers questions in the same conversation and, if the bill still isn't paid on the due date, it calls.
- What you get
- Less early delinquencyOne-click paymentFewer calls for your team
- What it runs on
- 008 Engage008 VoiceYour collections system
Agreement logged and confirmed on WhatsApp
A call that listens, negotiates and closes an agreement.
The agent calls, confirms it's speaking to the account holder, explains the debt clearly and offers the options your policy allows: full payment, installments or a new date. It logs the agreement, sends the confirmation on WhatsApp and hands sensitive cases to your team.
- What you get
- More promises to payAgreements within your policySensitive cases for your team
- What it runs on
- 008 Voice008 EngageYour CRM
Every promise to pay gets its reminder.
The day before the agreed date, the agent sends a payment reminder on WhatsApp. If the date arrives and it's still unpaid, it calls to understand what happened and proposes a new date within your policy. Nothing depends on someone writing it down.
- What you get
- More promises keptAutomatic follow-up
- What it runs on
- 008 Engage008 VoiceYour collections system
| Account | Date | Status |
|---|---|---|
| A. Torres | Today | Reminder sent |
| M. Díaz | Yesterday | Paid |
| J. Pérez | Yesterday | Unpaid · calling |
| L. Romero | Friday | Scheduled |
| C. Ibarra | Monday | Scheduled |
| Call | Identified | Script | Hours | Pressure |
|---|---|---|---|---|
| 10:02 | yes | yes | yes | no |
| 10:07 | yes | yes | yes | no |
| 10:11 | yes | no | yes | yes |
| 10:15 | yes | yes | yes | no |
| 10:20 | yes | yes | yes | no |
100% of your collection calls, audited.
008Q reviews every call, from your agents and your AI agents, with the fields you define: whether they identified themselves, followed the script and the allowed hours, whether there was undue pressure. Deviations reach you as they happen, not in the quarterly audit.
- What you get
- Fewer complaintsProvable complianceCoaching with data
- What it runs on
- 008QYour CRM
What 008 brings to your operation.
008 Voice
Calls every account at once, verifies identity, negotiates within your policy and hands sensitive cases to your team.
See product008 Engage
Sends reminders with the payment link or reference, answers questions and follows up on every promise.
See product008Q
Audits compliance on every collection call, from your agents and your AI agents.
See productStill have questions?
If you can't find your answer, message us on WhatsApp: our agent will reply.
No. It only offers the options you define: discounts, number of payments or maximum terms. Anything outside that goes to your team.
It only calls within the hours you set, identifies itself on every call and follows the script your team approves. With 008Q, you can also audit 100% of calls.
With your payment gateway's link or reference, which the agent sends on WhatsApp as soon as there's an agreement. The payment is logged in your system.
You decide which cases go to a person: disputes, sensitive situations or whatever you need. The agent hands them to your team with the context explained.
See how it works in other sectors.
Put an agent to the test.
Request a demo or talk to our agent on WhatsApp right now.
Agent 008