Every unanswered call is a booking for the OTA.
Voice and WhatsApp agents that answer your guests at any hour and in their language, close the direct booking, follow up with anyone who asked for a price and sell extras before they arrive.
What your front desk is missing today.
You don't lack demand: it arrives when nobody can take it.
Bookings that come in at night and get lost
At eleven at night, on a weekend or with the front desk full, the phone rings and nobody picks up. The guest ends up booking on the OTA or at the hotel next door.
The agent answers every call and every WhatsApp, at any hour, and closes the direct booking.
Guests who speak another language
French, Portuguese or German: when the front desk isn't fluent, the conversation drags on or falls through.
It speaks the guest's language, with native voices from more than 50 regions.
Quotes nobody follows up on
Whoever asked for a price and didn't book never hears from you again. Neither does whoever left a booking half-finished on your website.
A WhatsApp sequence kicks off with their quote, plus a call if it's a group.
Extras nobody offers
Upgrades, breakfast, transfers or late check-out get sold at the front desk, if someone remembers.
Before arrival, the agent offers the extras that fit each booking and charges for them.
The 11:40 pm booking, confirmed in your PMS.
A guest calls from Montreal after your reservations team has gone home. The agent answers in French, checks availability in your booking engine, offers your direct rate, takes their details without typos and sends the payment link on WhatsApp. When you open in the morning, the booking is already in your PMS.
- What you get
- More direct bookingsLower OTA commissions24/7 serviceIn the guest's language
- What it runs on
- 008 Voice008 EngageYour PMS
- Room
- Deluxe sea view
- Dates
- Friday 14 to Sunday 16
- Guest
- Camille Roy, 2 adults
- c.roy@mail.com, spelled out
- Payment
- Link sent on WhatsApp
- 1Leaves the booking half-finishedYour websiteNovember 15 to 17
- 2Gets their quoteWhatsApp templateHi Ana, we're holding the suite for November 15 to 17. Can I help you finish the booking?No reply: reminder after 24 h
- 3Replies and the agent carries onKnows which dates they looked atDo you have room for 12? It's for a wedding.
- 4A call, because it's a group008 VoiceHi Ana, I'm calling about the wedding: we have six sea view doubles for those dates.
- 5Group bookedAll in Ana's profile
Nobody who asks for a price goes unanswered.
When someone leaves a booking half-finished on your website or asks for a price on Instagram, a sequence kicks off: their quote on WhatsApp, an agent who replies knowing which dates they looked at and, if it's a group or a wedding, a call. Everything lands in the customer's profile.
- What you get
- Higher conversionEffortless follow-upGroup sales
- What it runs on
- 008 Engage008 VoiceYour website
Sell the transfer and the upgrade before they arrive.
Three days before arrival, the agent writes on WhatsApp: it confirms the arrival time, offers the extras that fit that booking and charges for them. During the stay it acts as a concierge in the guest's language, and at checkout it asks for the review.
- What you get
- More revenue per guestLess load on the front deskMore reviews
- What it runs on
- 008 EngageYour PMS
Two extras charged and logged in your PMS
- Name
- Luis Ortega
- Number
- ••• 4821
- Expires
- 03/2029
Pickups without queues and extensions without calling the office.
The day before pickup, the agent asks for a photo of the driver's license on WhatsApp and reads it, so all that's left at the counter is signing. If the customer wants to extend the rental or has a problem on the road, it handles it right away and, if needed, transfers the call to roadside assistance with the case already explained.
- What you get
- Faster pickupsExtensions paid for24/7 assistance
- What it runs on
- 008 Engage008 VoiceYour fleet system
What 008 brings to your operation.
008 Voice
Answers booking calls at any hour and in the guest's language, and calls the groups that left a quote.
See product008 Engage
Handles WhatsApp, Instagram and Messenger, sends quotes and reminders, sells extras and acts as a concierge during the stay.
See product008Q
Audits your reservations team's calls: whether the direct rate was offered, whether they tried to close and why it didn't happen.
See productStill have questions?
If you can't find your answer, message us on WhatsApp: our agent will reply.
Yes, through its API or webhooks: the agent checks availability and rates in real time and creates the booking.
In the demo we look at which system you use and how it connects.
The guest's language: English, Spanish, Portuguese, French and more, with native voices from more than 50 regions.
The agent transfers the call to your front desk or reservations team and briefs them by voice on what's been said, so the guest doesn't repeat anything.
On WhatsApp, the conversation goes to someone on your team with the summary in front of them.
Yes. The same agents handle pickups, changes, extensions and incidents on a rental, or bookings and changes on a tour. What changes is the script and the systems it connects to.
Voice is billed per minute, with the LLM and the voice included, and WhatsApp per use, with prepaid credit and no licenses. In the demo we work out the cost for your volume.
See how it works in other sectors.
Put an agent to the test.
Request a demo or talk to our agent on WhatsApp right now.
Agent 008