Since October 1, WhatsApp charges every service message

AI agents that converse,
convert and remember.

On WhatsApp, Messenger and Instagram. With campaigns, unified profiles and multi-model. Enterprise-ready.

Companies already talking with 008
Grupo CoremsaCESURInmhoBallenoilMadrid HiFiWAHThe Power Business SchoolBauhausAstrolineHuman Syntax
Cost per message

Every message counts. And since October 1, every message is billed.

WhatsApp now charges every service message your business sends. A bot that greets, repeats itself and asks “anything else?” multiplies the bill. 008 Engage agents reply only when it's needed and stop once the conversation is resolved.

Only the replies that matter

It puts in one message what others send in three.

100% goal-oriented

Every reply moves the conversation toward the sale or the resolution.

Mutes the conversation

An “ok” or a “thanks” doesn't trigger another paid message.

Multimodal from the first message

It understands voice notes and images without asking customers to type.

No asking twice

It remembers every customer and never asks for the same details again.

Cost in plain sight

Cost analytics per agent, model and campaign.

Generic bot
0 billed messages
vs
008 Engage
0 billed messages
80% fewer paid messagesExample with the same purchase. Customer messages are not billed.
From public to private

From comment to sale.

Your agent replies to the public comments on your Facebook and Instagram posts and, in the same moment, opens a private 1:1 conversation in Messenger or Instagram Direct. That turns public engagement into a qualified lead inside your funnel — automatically, without your team lifting a finger.

L
laura.mtzCommented on your post

Love this. How do I get it?

Your replyThanks so much for commenting! I'll message you privately to help.
Instagram · Direct message
Hi, I'm the 008 agent. Here's the purchase link for you.
Do you ship to Guadalajara?
Yes, it arrives in 24-48h. Want me to help with the order?
Yes, please
Done. Order confirmed, sending you the summary.
WhatsApp agents

It handles and closes on WhatsApp.

An autonomous agent runs the whole conversation end to end: it understands intent, answers questions, recommends, handles objections and closes the sale or case. Fully multi-turn with no human in the loop, leaving an internal summary of every chat for your team.

Multimodal

Voice and image, not just text.

Customers don't always type — they send a voice note or a photo. Your agent transcribes and understands the audio, and reads what's in the image — a product, a receipt, a document — to reply with the right context, just like a person would.

Voice notes

It transcribes them and gets the intent, even when they're long.

Photos and documents

It reads receipts, invoices, products and screenshots.

First time right

It answers with the full context in a single message.

What the customer sendsWhat the agent understands
0:18
Voice note
Transcribed

“The sneakers arrived but they're too small. Can I swap them for a 43?”

Size exchangeFrom 42 to 43
Photo
Read from the photo
Receipt 4821Bought on October 12Within the return window
Of course, María. Your purchase is within the return window, so the exchange is free: I'm reserving the 43 and the courier will pick up the others tomorrow.
A single replyWithout asking them to type it
Intent: returnContext handed over
Agent teams

A team of agents, not just one.

Build a team of specialised agents that hand the conversation to each other. The main agent detects intent and transfers to the specialist with the full context already in place, so the customer never repeats themselves or notices the switch.

Voice and tools

Voice calls, with your systems connected.

Your agent also takes voice calls over WhatsApp, in the voice you choose. And mid-conversation it runs real actions in your systems: creates leads in Salesforce, opens tickets in Zendesk, queries your database or looks contacts up in HubSpot.

M
María G.WhatsApp call · 01:24
Lead createdMaría G. · high interest
Ticket openedno. 4821 · size exchange
Contact foundCustomer since 2024
Instagram

Asks about the white Aurora in a comment.

WhatsApp

Writes the next day: the agent already knows which model she wants.

Messenger

Asks about the delivery: the agent has her order at hand.

The agent remembers
Context travels across channels

Context travels with the customer.

A conversation that starts on Instagram continues on WhatsApp or Messenger without starting from scratch. The agent remembers what was already said, the products they liked and the answers it gave, so the customer never has to repeat themselves on any channel.

Built-in CDP

One profile per person.

We merge every identity of the same customer — Instagram, WhatsApp, Messenger, emails, phones and cookies — into a single AI-enriched profile. One memory per person that feeds every agent and every campaign with real data.

InstagramWhatsAppMessengerEmailPhone
M
María GarcíaUnified profile
Merged from 3 channels
Identity
@maria.g · +52 55 •••• 4821
History
3 orders · last purchase 12 days ago
AI context
Size 42 · prefers home delivery
  1. 1
    Audience1,240 contacts
  2. 2
    Template sentPromo −20%
    Today only: −20% on the whole store. Shall I send you your coupon?
  3. 3
    The contact repliesFree for you
    Yes, send it over
    No reply: reminder after 24 h
  4. 4
    An agent with context takes overKnows which campaign they got
    Hi María. Here's your −20%: the coupon is already applied in this link. Need help with the size?
Campaigns that converse

Campaigns that converse.

Broadcast to your audiences with WhatsApp templates, chain sequences of multiple messages and interactions, and fire flows from a webhook. An AI-assisted builder helps you create them and a preflight validates everything before sending, so no campaign ever goes out broken.

An agent that already knows.

Whoever replies to your campaign doesn't hit a blank bot. An AI agent takes over already knowing which promo they got, which template was sent and where they are — so it continues the conversation naturally and carries it all the way to conversion.

Technical foundation

A TypeScript agent framework.

Underneath there's serious engineering: robust orchestration, explicit flow control and strongly typed tools. No fragile prompts held together with tape — a maintainable, predictable system to build production agents on.

RAG, tools and multi-model.

Connect knowledge bases with RAG, integrate your systems with tools (HTTP webhooks, remote MCP or native), and pick the model you want: any LLM, routed by cost and quality. All with guardrails that keep the agent within bounds.

tool.config.ts
export const buscarPedido = tool({
  name: "buscar_pedido",
  input: z.object({ pedido: z.string() }),
  run: async ({ pedido }) => crm.pedidos.get(pedido),
});
RAGKnowledge bases
HTTP webhooksConnect your systems
Remote MCPExternal tools
Multi-modelAny LLM, by cost/quality
GuardrailsSecurity and control
Native toolsBuilt-in actions
008 Engage

A complete platform.

Anti prompt-injection security, CRMs, omnichannel, 360 analytics and a partner API. Behind every agent there's a multi-tenant enterprise platform, ready for production.

Security

Anti prompt-injection, multi-tenant, GDPR and MFA.

CRMs

HubSpot, Salesforce, Zoho, Zendesk, Pipedrive and a generic HTTP connector: sync, dedup, enrichment and writeback.

Omnichannel

WhatsApp, Messenger, Instagram DMs, FB/IG comments and an embeddable webchat with streaming.

360 analytics

KPIs per agent, per-contact metrics and economics per agent, model and campaign.

Multi-model

Any LLM, routed by cost and quality.

Partner API

Integrate and build on the platform.

Use cases

Built for your industry.

Real scenarios where 008 Engage turns conversations into results.

1

E-commerce & retail

Promotions and recovery over WhatsApp, with an agent that handles and closes.

2

Fintech & collections

Conversational reminders and recovery, with context on every contact.

3

Insurance

Acquisition and service with context, from inquiry to policy.

4

Support & SaaS

Autonomous multi-turn inbound support, day and night.

Pay as you go. Prepaid balance. No licenses, no minimums.

You pay per resolved conversation, not per seat. Top up balance and consume as you go.

  • Pay per resolved conversation
  • Prepaid balance, top up anytime
  • No licenses or per-seat fees
  • No minimums, no lock-in

Start talking to your customers like never before.

Agents that converse, convert and remember. Across all your channels.