Appointments and bookings

A full calendar, without living on the phone.

Agents that book, move and confirm appointments by phone, WhatsApp and Instagram on your real calendar, remind every customer and fill the gaps a cancellation leaves.

Companies already talking with 008
Grupo CoremsaCESURInmhoBallenoilMadrid HiFiWAHThe Power Business SchoolBauhausAstrolineHuman Syntax
Pain points

What your calendar loses every day.

An empty slot never comes back: that hour can't be sold twice.

Today

Calls you miss while you're with a customer

Whoever is at the front desk serves the customer in front of them. The call that comes in at the same time goes to voicemail, and that appointment goes elsewhere.

With 008

The agent answers every call at once and books the appointment on your real calendar.

Today

No-shows that leave gaps

The customer who doesn't turn up doesn't warn you. You lose the hour and the professional is left waiting.

With 008

A WhatsApp reminder asking for confirmation and, if there's no reply, a call.

Today

Cancellations that go to waste

When someone cancels at the last minute, nobody has time to call the waitlist.

With 008

The free slot is offered straight away to whoever was waiting.

Today

Customers who don't come back

The checkup, the service or the next session is due every few months, the customer forgets and you don't have time to call.

With 008

Campaigns that remind them when it's due and book the appointment in the same conversation.

01Phone, WhatsApp and Instagram

A single calendar, no double bookings.

The patient calls, writes on WhatsApp or asks on Instagram, and the agent books them on the same calendar your team uses. It offers slots that are actually free, takes the details, confirms on WhatsApp and saves the appointment in your system.

What you get
More appointmentsNo double bookings24/7 service
What it runs on
008 Voice008 EngageYour calendar
Week of November 13New appointment by phone · 8:15 pm
Mon 13Tue 14Wed 15Thu 16Fri 179 am10 am11 am12 pm4 pm5 pm6 pm
LucíaCheckup
PabloCleaning
InésFilling
HugoCheckup
NoraBraces
IvánCleaning
EvaWhitening
MartaCleaning
TeoCheckup
AnaFilling
LeoCleaning
RitaCheckup
SaraBraces
GaelCheckup
ClaraCleaning
DaniFilling
BeaCleaning
OmarCheckup
JuliaBraces
CallWhatsAppInstagram
Tomorrow, Tuesday 14 · Workshop
9:00
Lucía VegaBrake check
Confirmed
10:00
Jorge RuizCar service
Cancelled · moved to Friday
10:00
Paula SotoFrom the waitlist
Slot filled
11:30
Andrés GilDiagnostics
Confirmed
12:30
Sara LunaOil change
No reply · calling
Hi Paula, a slot has opened up tomorrow at 10:00. Shall I book it for you?
Yes, perfect!
02Fewer no-shows

The gap from a cancellation fills up again.

The day before, the agent asks for confirmation on WhatsApp. If the customer can't make it, it moves the appointment in the same conversation; if they don't reply, it calls. And the slot that opens up is offered straight away to your waitlist.

What you get
Fewer no-showsGaps refilledAn up-to-date calendar
What it runs on
008 Engage008 VoiceYour calendar
03Reactivation

Remind them when it's due and book them in the same message.

The checkup, the service, the treatment or the next session: the agent writes to each customer when it's due, with what it knows about their last visit, and books them without them having to call.

What you get
More repeat visitsMore revenue per customerCampaigns that book
What it runs on
008 EngageYour calendarYour CRM
Hi Carmen, your six-month checkup with Dr. Ruiz is due. Shall I find you a slot?
Yes, mornings are better for me.
Due to come back this month
CustomerLast visitReplyAppointment
Carmen R.MayRepliedTue 9:00
Diego M.MayRead—
Lucía P.AprilRepliedThu 6 pm
Raúl S.MaySent—
Elena T.AprilRepliedFri 10:30
3 appointments from 5 messages
Questions

Still have questions?

If you can't find your answer, message us on WhatsApp: our agent will reply.

Yes, if it has an API or webhooks: the agent checks the free slots and creates the appointment, just as your team would.

In the demo we look at which system you use and how it connects.

Yes. If your calendar has that information, the agent knows which service each professional offers, how long it takes and where, and only offers slots that fit.

It's processed in line with the GDPR, with providers that don't keep your data or use it to train models. You'll find all the details in our Trust center.

The agent transfers the call to the front desk and briefs your team by voice on what's been said. On WhatsApp, it hands the conversation to your team with the summary in front of them.

Put an agent to the test.

Request a demo or talk to our agent on WhatsApp right now.