Voice AI Agents That Adapt to Your Business
Four ways to put your voice agents to work: on your website, inside your PBX, screening every call or as a team.
Web AI agent
Publish your voice agent on any page with a script. Instant voice support, no development.
- Benefits
- Customer serviceLead generationTicket management
- Requirements
- A website
PBX/CCaaS extension
Connect the agent to your current PBX as just another SIP extension in your contact center. And when needed, it hands the call to a person on your team and briefs them on the context by voice.
- Benefits
- Customer serviceLead generationTicket managementHandoff to humans with context
- Requirements
- SIP/WebRTC extensionsEnough capacity
AI-Router
The agent takes every call before your PBX or CCaaS, gives first-line support and routes to the right person or team.
- Benefits
- Screens every callCustomer serviceLead generationTicket management
- Requirements
- A carrier for your agent
Multi-agent architecture
Several highly specialized voice agents working together, each an expert in its own domain, for more precise support.
- Benefits
- Multiple voice agentsHighly specialized agents
- Requirements
- SIP/WebRTC extensionsEnough capacity
Still have questions?
What people ask us most about voice AI agents. If your question isn't here, ask our agent on WhatsApp.
A Voice AI Agent is a chatbot capable of understanding and generating spoken language, trained to handle calls, perform tasks, and respond naturally to your customers without human intervention.
A deployment (endpoint) is each place where you connect an agent: it can be a website (via script), a SIP/WebRTC extension, or an AI Router in front of your PBX/CCaaS.
Yes. An agent can be linked to multiple deployments at once: for example, both on your website and on a SIP extension.
It depends on your plan. You can create as many agents as your plan allows. Each agent can be assigned unlimited tools, custom instructions, language, and voice.
Tools: additional modules or integrations (databases, CRMs, APIs).
Instructions: scripts and behavior guidelines.
Language and voice: you define the conversation language and choose from various synthetic voices.
Capacity is the total number of simultaneous conversations your tenant can handle. If you have 100 concurrent channels, that limit is shared across all your agents (one agent could handle 100 calls at once; two agents will be load-balanced according to demand).
Yes. In multi-agent architectures, bots can transfer calls or consult with each other to resolve queries more accurately, reducing “hallucinations”.
A Voice AI Agent can, upon detecting the need for human intervention, transfer the call to a live operator—passing along the full context—so the conversation continues seamlessly.
Any platform that supports SIP or WebRTC. If you lack infrastructure, 008 Agent provides a carrier integration for numbers and traffic.
Just paste a small script snippet into the HTML of the page where you want it to appear, and the bot will be live instantly, ready to handle voice interactions.
Put an agent to the test.
Request a demo or talk to our agent on WhatsApp right now.
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