Infobip alternative

The Infobip alternative
with no platform fee.

Infobip's AgentOS starts at $530 a month and adds from $0.07456 for every outbound message it handles. 008 Engage has no fee, AI costs from $0.002 per reply and you pay Meta directly.

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Who you are

Calls, WhatsApp, chat and social, combined

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No monthly fee

No license and no seats: top up your balance and pay for what you use.

From $0.002 per reply

AI is billed per generated reply, by model: with a low-cost model, each message costs very little.

Straight to Meta

The WhatsApp account is yours and you pay Meta at its rates, with no per-message markup.

Start today

Create your account with $5 in credit and set up your first agent in minutes.

Rather try it now?

Message our agent: it runs on WhatsApp with 008 Engage.

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Companies already talking with 008
Grupo CoremsaCESURInmhoBallenoilMadrid HiFiWAHThe Power Business SchoolBauhausAstrolineHuman Syntax
Comparison

008 Engage vs Infobip, point by point.

Infobip is a global platform for large accounts and many channels. If your focus is WhatsApp with AI agents, these are the differences.

Criterion008 Engage
Platform feeFrom $530 a month (AgentOS)None
Per-message chargeFrom $0.07456 per outbound message handledFrom $0.002 per AI reply
Meta messagesExtra, billed through InfobipStraight to Meta, no markup
Seats for your team30 included; more on requestNo per-seat fee
Channels15+: SMS, RCS, email, voice, Viber, Telegram…WhatsApp, Instagram, Messenger, Telegram, webchat, SMS, email and voice
How you startThrough its sales teamOn your own with $5 in credit, or with a demo
PresenceGlobal presence, with offices in Latin AmericaOffices in Mexico, Spain and the United States; EU-hosted platform

Infobip data taken from its public pages in October 2026; sources are listed at the bottom of the page. Prices exclude tax and may change.

Cost

What you pay before sending a single message.

Infobip has a platform fee and a fee per handled message, on top of Meta. 008 Engage has no fee: each AI reply costs from $0.002 and Meta bills you.

  • AgentOS feeFrom $530/month
  • Outbound message handledFrom $0.07456
  • Meta messagesBy country and typeExtra
  • Seats above 30On requestExtra
008 Engage
  • Monthly feeNone
  • Team seatsNo feeIncluded
  • AI replyFrom $0.002, by model
  • Meta messagesPaid to Meta directly, no markupExtra

Since October 1, 2026, Meta also bills service messages, after 1,000 free per number each month. 008 Engage is a Tech Provider: the WhatsApp account is yours and Meta bills you directly.

To be fair

Where Infobip still wins.

Infobip plays in another league when it comes to channels and scale.

True omnichannel

RCS, Viber, Apple Messages and 15+ channels on one platform.

Enterprise integrations

Salesforce, HubSpot, Shopify, VTEX, Oracle, Adobe and Microsoft.

Worldwide footprint

75+ offices, with teams in Mexico City, Bogotá and São Paulo.

If you need RCS, Viber and a dozen channels on an enterprise contract, Infobip fits. If your focus is WhatsApp with AI and you want to pay only for what you use, look at 008 Engage.

Cost per message

Every message counts. And since October 1, every message is billed.

WhatsApp now charges every service message your business sends. A bot that greets, repeats itself and asks “anything else?” multiplies the bill. 008 Engage agents reply only when it's needed and stop once the conversation is resolved.

Only the replies that matter

It puts in one message what others send in three.

100% goal-oriented

Every reply moves the conversation toward the sale or the resolution.

Mutes the conversation

An “ok” or a “thanks” doesn't trigger another paid message.

Multimodal from the first message

It understands voice notes and images without asking customers to type.

No asking twice

It remembers every customer and never asks for the same details again.

Cost in plain sight

Cost analytics per agent, model and campaign.

Generic bot
0 billed messages
vs
008 Engage
0 billed messages
80% fewer paid messagesExample with the same purchase. Customer messages are not billed.
Do you ship to Guadalajara?
Yes, it arrives in 24-48h. Want me to help with the order?
Yes, please
Done. Order confirmed, sending you the summary.
WhatsApp agents

It handles and closes on WhatsApp.

An autonomous agent runs the whole conversation end to end: it understands intent, answers questions, recommends, handles objections and closes the sale or case. Fully multi-turn with no human in the loop, leaving an internal summary of every chat for your team.

Multimodal

Voice and image, not just text.

Customers don't always type — they send a voice note or a photo. Your agent transcribes and understands the audio, and reads what's in the image — a product, a receipt, a document — to reply with the right context, just like a person would.

Voice notes

It transcribes them and gets the intent, even when they're long.

Photos and documents

It reads receipts, invoices, products and screenshots.

First time right

It answers with the full context in a single message.

What the customer sendsWhat the agent understands
0:18
Voice note
Transcribed

“The sneakers arrived but they're too small. Can I swap them for a 43?”

Size exchangeFrom 42 to 43
Photo
Read from the photo
Receipt 4821Bought on October 12Within the return window
Of course, María. Your purchase is within the return window, so the exchange is free: I'm reserving the 43 and the courier will pick up the others tomorrow.
A single replyWithout asking them to type it
Switching

From Infobip to 008 Engage, without downtime.

  1. 01

    Migrate your number

    Your number moves to your own WhatsApp Business account, connected to 008 Engage: it stays yours.

  2. 02

    Bring your knowledge

    Your catalog, FAQs and documents train the agent.

  3. 03

    Test with real cases

    Try it on your usual conversations before opening it to all your customers.

  4. 04

    Open the channel

    Once you're convinced, let it take over. No lock-in.

Questions

What people coming from Infobip ask us.

Its AgentOS adds a processing fee from $0.07456 per outbound message it handles, on top of the platform fee and what Meta charges. Inbound messages don't carry that fee.

Pay as you go with a prepaid balance: no license, no per-seat fee and no minimums. AI is billed per generated reply, from $0.002 with the lowest-cost models, and you pay Meta for the messages.

Your new account comes with $5 in credit to try it.

Yes. Your number moves to your own WhatsApp Business Account (WABA) connected to 008 Engage. Because we're a Tech Provider, the account is yours and Meta bills you.

Since October 1, 2026, Meta also bills replies inside the 24-hour window, after 1,000 free per number each month.

That's why the number of messages your agent sends matters: 008 Engage groups replies and doesn't answer a «thanks».

Put an agent to the test.

Request a demo or talk to our agent on WhatsApp right now.

Sources

Infobip and its logo are trademarks of their owner. 008 is not affiliated with or endorsed by Infobip; we name it only for comparison, using public information.